Sharpen Your Competitive Edge The basic DX-120™ system delivers nearly 200 powerful communications features right out of the box, giving your organization a jump start on the competition. A sampling includes: Built-In Caller ID: The caller’s name and number are clearly displayed on both digital and Caller ID-capable analog telephone sets, providing caller ID information regardless of extension type. Direct Inward Dialing (DID): With T1 or ISDN PRI trunking, the DX-120 supports up to 100 DID numbers for direct caller access to personnel, greetings such as directions or hours, mailboxes, hotlines, departments and fax. Uniform Call Distribution (UCD): Allows extensions to be linked for call handling, enabling efficient utilization of your customer service resources. Incoming calls can be forwarded to the next available agent or on a per-group basis (sales, tech support, etc.) using Linear, Distributed or All Ring modes. “Meet-Me” Conferencing: In addition to supporting standard conference calling, the DX-120 also supports eight “Meet-Me” conference bridges. All parties can dial directly into a conference call from the road or inside the office. Tenant Service: By configuring tenant groups, one DX-120 system can be configured to serve multiple premises while meeting the specific customization requirements of each. Paired with its two Music-on-Hold sources, the DX-120 can serve multiple offices and meet the specific customization requirements of each. Fax Detection: The DX-120 supports automatic fax detection with analog trunking, eliminating the expense of a separate fax line. Station Message Detail Recording (SMDR): Track data for incoming and outgoing CO calls; connects to printer or serial interface. Music-on-Hold: One internal music source is included in the DX-120 System. Two jacks are provided for external music inputs. Public Address Interface: Connect the DX-120 to speakers or a horn — a perfect solution for warehouses and general paging needs. Door/Gate Control Interface: Use your phone to operate a contact closure to open a door or gate, or ring a loud bell or other device. Options that Boost Efficiency To further enhance your organization’s productivity and efficiency, the DX-120 system includes a broad array of options. T1 and ISDN-PRI trunking: The DX-120 supports T1 and ISDN-PRI trunking as well as analog trunking to support up to a 40x80x8 configuration. T1/PRI trunking also enables Direct Inward Dialing for up to 100 numbers. The DX-120 also supports External Call Forwarding for DID calls, assuring that users can always be reached. Corporate Office™ Voicemail Module: The DX-120 digital voice processing card provides fully integrated voice messaging — including automated attendant and call recording. In addition, the DX-120 does not require any communication system extension ports, which means all 88 extension ports are completely available for digital and analog port needs. Choose from two voicemail memory options — a flash memory module with 8 hours of message capacity; or a hard drive card with a full 150 hours of message capacity and a built-in modem that enables remote access and configuration of the DX-120 system, including voicemail. Automated Attendant Module: This dedicated module handles incoming calls when a live attendant is unavailable. It’s quickly and easily customizable to direct callers to the appropriate extension or department. Modem Module: The DX-120 Modem Module enables remote access and configuration of system parameters, virtually eliminating response time and service costs. Expansion Boards: Need more capacity? Add a T1 or PRI Card, a 4-port CO Line Module, an 8-port or 16- port Digital Station Module, a 4-port Analog Station Module or a Modem Module to meet your requirements. Expansion Cabinet: An optional expansion cabinet can be connected to the base cabinet to provide capacities up to 40x80x8. View the DX-120 Demo! Find out how growing enterprises are provided with all the big-company digital features in an affordable, easy to use and highly scalable package. Explore the endpoints that this sophisticated communications system has to offer to your small- or medium-sized business. Contact us today to learn how a Vertical solution can enhance your business. Base System Components Main cabinet 4 analog station ports 8 digital station ports 4 analog (loop start) trunk ports; includes 1 power failure transfer port Supports up to 32 additional digital station ports Support for another 4 analog trunk ports (including 1 power failure transfer port) Support for 1 ISDN-PRI or 1 T1 module CPM module 1 internal music source 2 jacks for external music sources 1 jack for external pager connection for 24V DC relay for a loud bell control or gate control Optional modem card support Optional In-skin Voicemail module or Automated Attendant Module support 1 RS-232 port for KSU programming 1 RS-232 port for SMDR Optional Expansion Interfaces Expansion cabinet 8 digital station ports 4 analog (loop start) trunk ports; includes 1 power failure transfer port Supports up to 32 additional digital station ports Support for another 4 analog trunk ports (including 1 power failure transfer port) Two expansion ports for additional 8 port digital cards (for a total of 16 additional digital telephones) Support for another 4 analog trunk ports (including 1 power failure transfer port) Digital Phone Options Edge 120 Executive Speakerphone with 30 programmable buttons Edge 120 DSS Console with 64 programmable buttons Edge 120 Cordless Speakerphone DX-120™ Integrated Corporate Office™ Voicemail Keeps Your Business Running 24/7 Call Recording Allows subscribers to record up to 150 hours of active calls in real-time. Call Screening Asks the caller to say his/her name and then announces the call to the subscriber. Transfer Off-Premise Automatically transfers a caller to an off-premise location, reducing the number of missed calls. Pager Notification Automatically pages subscribers when they receive messages, reducing customer response time. Multilingual Prompts Facilitates communication with diverse customer groups. Call Queuing Callers can hold for a busy extension, are told their position in queue, and given options to leave a voice mail message, speak to the operator, or try another extension. Caller ID Integration Caller ID information is communicated during playback, and may be used to dial- by-name. PA Announcement Subscribers can connect to an internal or overhead paging system. Voicemail Modem Enables remote configuration and management of both the voicemail and DX-80 system. System Capacity Range   CO Lines Digital Stations Analog Stations Base System 4 8 4 Maximum Capacity (2 KSUs) 40 80 8 View the DX-120 Demo! Find out how growing enterprises are provided with all the big-company digital features in an affordable, easy to use and highly scalable package. Contact us today to learn how a Vertical solution can enhance your business. Endpoints that Enhance Productivity The DX-120™ system includes a family of ergonomic, sleek endpoints to meet an extremely broad range of requirements: a full featured desktop Executive Telephone with 30 programmable buttons, a full- featured 2.4 GHz Cordless Speakerphone and a Direct Station Selection (DSS) Console with 64 LED- illuminated programmable buttons for enterprises needing a live attendant. Edge 120 Executive Speakerphone This sleek, ultramodern endpoint puts you in control of your business communications. You get nearly 200 time-saving calling features, including: Interactive LCD: Displays critical information, including Caller ID, call status and message waiting status. Three softkeys below the LCD screen allow you to select from a displayed menu of calling and configuration options. 30 Button Programmability: The 30 red/green dual-color LED buttons can be programmed to do customized tasks that meet your personal needs. For example, you can program a button to dial favorite extensions, access speed-dial numbers, page a colleague, park a call, or let you take a breather with “Do Not Disturb” mode and much more — all with a single push. You can also program a button to function as a Call Key, which will provide status for a pool of CO lines, to aid in multiple call handling. Busy Off Hook Voice Announce: The DX-120 can make sure that important calls get through by making an announcement over the speakerphone — even if you’re already on another call. Connections, Connections: A headset jack makes life easier for professionals who depend on constant communication. Edge 120 Direct Station Selection (DSS) Console For offices that require a live receptionist, the sleek DX-120 Console expands the designated attendant’s extension with 64 additional red/green dual-color LED buttons for connectivity to system endpoints.   Edge 120 Cordless Speakerphone How much would your everyday efficiency be enhanced if you could freely carry a full-featured speakerphone throughout the office, plant or facility? Now you can! Customer satisfaction soars with the 2.4 GHz DX-120 Cordless Speakerphone because attendants, warehouse and production personnel, roving employees, technical support professionals and retail representatives can freely move about a warehouse or an office to check files, confirm inventory or report on project status while keeping the caller on the line. Features include six programmable keys and one base station can support two cordless phones. With the DX-120 Cordless, your personnel can respond to issues with a level of efficiency that will differentiate your business from the competition. View the DX-120 Demo! Find out how growing enterprises are provided with all the big-company digital features in an affordable, easy to use and highly scalable package. Contact us today to learn how a Vertical solution can enhance your business.